Connect SimplyBook.me to Avis Boost
Every SimplyBook.me booking creates the customer in Avis Boost, and the review request goes after the appointment. A cancelled booking cancels the request.
What you need
- A SimplyBook.me account with the "Zapier connector" feature turned on.
- A Zapier account on a paid plan (Professional or higher): the "Webhooks by Zapier" action is not part of the free plan. The 14-day free trial lets you test everything.
- Your Avis Boost address: in your space, Account > Integrations.
When the text message goes
The trigger fires as soon as the appointment is booked. Thanks to the appointment time sent in visit_at, the text message goes after the visit, following the sending delay of your establishment, or 2 hours after the appointment when no delay is set.
The steps
-
Step 1
Copy your Avis Boost address
In your Avis Boost space, open Account > Integrations, click "Get my address", then "Copy". Keep it to yourself: anyone who knows it can add contacts.
-
Step 2
Turn on the Zapier connector
In SimplyBook.me, open "Custom features" and turn on "Zapier connector".
-
Step 3
Create a Zap with SimplyBook.me
In Zapier, click "+ Create Zap", search for SimplyBook.me and choose the "New Booking" trigger. Connect your account, then test the trigger with a sample booking.
-
Step 4
Add the sending to Avis Boost
Click "+" to add an action, choose "Webhooks by Zapier", the "POST" event, then "Continue". In "Payload Type", choose "Json". In "URL", paste your Avis Boost address. In "Data", add one line per field of the table below: the field name on the left, the data on the right. Leave "Headers" and "Basic Auth" empty.
-
Step 5
Test, then publish
Test the action: Avis Boost answers "created" and the customer shows up in your contacts with the source "api". Then publish the Zap.
-
Step 6
Add a Zap for cancellations
Create a second Zap with the "Cancelled Booking" trigger and the same "POST" action to the same address. In "Data", send only the customer's phone or email, and a cancelled line with the value true: the waiting request is cancelled.
The fields to send
Write the field name exactly as on the left. A mobile number or an email is required, the rest is optional.
| Field | SimplyBook.me data |
|---|---|
first_name |
Customer name: SimplyBook.me gives it as a single field, put it here in full |
phone |
Customer phone |
email |
Customer email |
visit_at |
Booking start date and time |
Good to know
Create my account- The Zapier connector does not work when two-factor authentication is on for your SimplyBook.me account.
- To follow moved appointments, add a third Zap with the "Updated Booking Details" trigger and the same action: the new time moves the request.
- After your test, open Review collection in Avis Boost and check the planned sending time: it must fall after the appointment.
- If a field is missing in Zapier, click "Get more samples" after a new test booking.
Steps checked in the documentation of each vendor on October 22, 2026. Menus of these tools can change: if in doubt, write to us.
The names and logos shown are trademarks of their owners. Avis Boost is neither affiliated with nor endorsed by these companies: these guides explain how to connect their tools to your account.