Zapier
Connect Zapier to Avis Boost
If your software is on Zapier, one Zap is enough: its trigger (new appointment, new order, new customer), then the sending to your Avis Boost address.
What you need
- A Zapier account on a paid plan (Professional or higher): the "Webhooks by Zapier" action is not part of the free plan. The 14-day free trial lets you test everything.
- Your software among the Zapier apps, with a trigger that gives the customer's mobile number or email.
- Your Avis Boost address: in your space, Account > Integrations.
When the text message goes
Without a visit date, the text message goes following the sending delay of your establishment. For an appointment, send its time in visit_at: the text message goes after the visit.
The steps
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Step 1
Copy your Avis Boost address
In your Avis Boost space, open Account > Integrations, click "Get my address", then "Copy". Keep it to yourself: anyone who knows it can add contacts.
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Step 2
Choose the trigger
In Zapier, create a Zap and choose your software as the trigger: new appointment, new order or new customer. Test it to load a sample.
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Step 3
Add the sending to Avis Boost
Click "+" to add an action, choose "Webhooks by Zapier", the "POST" event, then "Continue". In "Payload Type", choose "Json". In "URL", paste your Avis Boost address. In "Data", add one line per field of the table below: the field name on the left, the data on the right. Leave "Headers" and "Basic Auth" empty.
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Step 4
Test, then publish
Test the action: Avis Boost answers "created" and the customer shows up in your contacts with the source "api". Then publish the Zap.
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Step 5
For cancelled appointments
If your software has a cancellation trigger, create a second Zap with the same action: the customer's phone or email, and a cancelled line with the value true.
The fields to send
Write the field name exactly as on the left. A mobile number or an email is required, the rest is optional.
| Field | Zapier data |
|---|---|
first_name |
Customer first name |
last_name |
Customer last name |
phone |
Mobile, in Swiss (079 123 45 67) or international format |
email |
Customer email |
locale |
Language of the text message: fr, de or en (optional) |
visit_at |
Date and time of the appointment (optional) |
cancelled |
true, only in a cancellation Zap |
Good to know
Create my account- If "Data" is left empty, Zapier sends every field of the previous step under its own name: fill it with the names of the table.
- Do not use a double underscore (a__b) in field names: Zapier would create nested fields.
- Avis Boost answers "created" for a new customer, "existing" for a known one, and explains the error for an invalid or landline number.
Steps checked in the documentation of each vendor on October 22, 2026. Menus of these tools can change: if in doubt, write to us.
The names and logos shown are trademarks of their owners. Avis Boost is neither affiliated with nor endorsed by these companies: these guides explain how to connect their tools to your account.