Connect Calenso to Avis Boost
Every appointment booked in Calenso creates the customer in Avis Boost, and the review request goes after the visit. A cancelled appointment cancels the request.
What you need
- A Calenso subscription.
- A Zapier account on a paid plan (Professional or higher): the "Webhooks by Zapier" action is not part of the free plan. The 14-day free trial lets you test everything.
- Your Avis Boost address: in your space, Account > Integrations.
When the text message goes
The trigger fires as soon as the appointment is booked. Thanks to the appointment time sent in visit_at, the text message goes after the visit, following the sending delay of your establishment, or 2 hours after the appointment when no delay is set.
The steps
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Step 1
Copy your Avis Boost address
In your Avis Boost space, open Account > Integrations, click "Get my address", then "Copy". Keep it to yourself: anyone who knows it can add contacts.
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Step 2
Create a Zap with Calenso
In Zapier, create a Zap. Choose the Calenso app and the "New Appointment Booking" trigger, then connect your Calenso account.
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Step 3
Test the trigger
Book a test appointment in Calenso, then test the trigger: Zapier loads the customer and appointment data.
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Step 4
Add the sending to Avis Boost
Click "+" to add an action, choose "Webhooks by Zapier", the "POST" event, then "Continue". In "Payload Type", choose "Json". In "URL", paste your Avis Boost address. In "Data", add one line per field of the table below: the field name on the left, the data on the right. Leave "Headers" and "Basic Auth" empty.
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Step 5
Test, then publish
Test the action: Avis Boost answers "created" and the customer shows up in your contacts with the source "api". Then publish the Zap.
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Step 6
Add a Zap for cancellations
Create a second Zap with the "Appointment Booking Cancelled" trigger and the same "POST" action to the same address. In "Data", send only the customer's phone or email, and a cancelled line with the value true: the waiting request is cancelled.
The fields to send
Write the field name exactly as on the left. A mobile number or an email is required, the rest is optional.
| Field | Calenso data |
|---|---|
first_name |
Customer first name (prename) |
last_name |
Customer last name (lastname) |
phone |
Customer mobile (mobile), otherwise their phone (phone) |
email |
Customer email (email) |
visit_at |
Appointment start, in local time |
Good to know
Create my account- Pick the start time in local time: the UTC version can come without a time zone and shift the sending by one or two hours. After your test, open Review collection in Avis Boost and check the planned sending time: it must fall after the appointment.
- The webhook built into Calenso sends its data in another, nested format: go through Zapier as described here.
- Landline numbers are refused, as they cannot receive text messages: ask for a mobile number in your booking form.
Steps checked in the documentation of each vendor on October 22, 2026. Menus of these tools can change: if in doubt, write to us.
The names and logos shown are trademarks of their owners. Avis Boost is neither affiliated with nor endorsed by these companies: these guides explain how to connect their tools to your account.